Voice of Customer Programs
Capture customer insights that drive product innovation and experience improvements
Common Challenges We Solve
⚠️ Unclear Direction
Without clear strategy, teams work on conflicting priorities. Resources are wasted on low-impact activities.
💰 Rising Costs
Operational expenses continue increasing while efficiency remains stagnant. Profitability is under pressure.
⏱️ Slow Execution
Initiatives take too long to implement. Market opportunities are missed while competitors move faster.
👥 Skill Gaps
Internal teams lack expertise to tackle complex challenges. Trial and error leads to costly mistakes.
Why Choose Elkfort?
▸ 15+ years experience delivering successful outcomes across industries and company sizes.
▸ Proven methodology with documented results. See measurable value within the first 90 days.
▸ Hands-on implementation, not just strategy documents. We work with your team to make it real.
▸ Technology-agnostic approach focused on your business needs, not vendor products.
▸ Strong ROI track record with typical 300-500% return within 18 months.
Implementation Timeline
A typical engagement follows this timeline from kickoff to sustainable results.
Week 1-2
Discovery & Planning
Stakeholder interviews, current state assessment, and project planning. Deliverable: Assessment report with recommendations.
Week 3-6
Design & Strategy
Develop detailed solutions, create implementation roadmap, and secure stakeholder alignment. Deliverable: Strategy document and project plan.
Week 7-12
Implementation
Execute priority initiatives, deploy solutions, and monitor progress. Deliverable: Implemented solutions with documentation.
Week 13-16
Optimization
Refine based on feedback, train team members, and establish ongoing processes. Deliverable: Optimized operations and training materials.
Ongoing
Support & Evolution
Optional continued support, quarterly reviews, and guidance on evolving initiatives. Deliverable: Sustained results and continuous improvement.
Tools & Technologies
We’re technology-agnostic and work with leading platforms including:
Salesforce • Microsoft Azure • AWS • Snowflake • Tableau • Power BI
SAP • Oracle • NetSuite • HubSpot • Marketo • Google Cloud
Our focus is on selecting the right tools for your specific needs, not pushing particular vendors.
Getting Started is Easy
We make it simple to begin your engagement with a clear, low-risk process.
01
Free Consultation
Schedule a 30-minute call to discuss your challenges, goals, and priorities. No commitment required.
02
Proposal & Scoping
We provide a detailed proposal with scope, timeline, and pricing. Revise until you’re comfortable.
03
Kickoff & Discovery
Begin with discovery phase to validate approach and establish quick wins. See value immediately.
04
Execute & Deliver
Work side-by-side with your team to implement solutions and achieve results. Regular check-ins ensure alignment.
Ready to Get Started?
Schedule a consultation with our experts today.